Last Updated: 20 Jun 2023
Cancellation and Refund Policy for Event/Race Participation Tickets
The cancellation and refund policy for event/race participation tickets is specific to each race and is governed by the guidelines set forth by the organising committee of the event/race.
In general, it is important to note that NO CANCELLATIONS or FEFUNDS are allowed for tickets purchased for event/race participation.
Once tickets are purchased, they are considered final and binding. The registration fees and associated costs are non-refundable, regardless of the circumstances leading to the cancellation or inability to participate in the event/race.
Participants are responsible for carefully considering their commitment to the event/race before purchasing tickets. It is advisable to review all relevant information, including race details, rules, and regulations, prior to making a ticket purchase.
We understand that unexpected situations may arise, but due to the nature of event/race planning and logistics, we are unable to accommodate cancellations or issue refunds for tickets. We appreciate your understanding in this matter.
By purchasing event/race participation tickets, participants acknowledge and accept the cancellation and refund policy as stated above.
Note that specific details regarding the cancellation and refund policy may be provided in the event/race registration materials and official documentation. It is recommended to review those details for any additional information or specific exceptions that may apply.
Product Return Policy
Thank you for your purchase. We hope you are happy with your purchase. However, if you are not completely satisfied with your purchase for any reason, you may return it to us for a full refund or an exchange. Please see below for more information on our return policy.
All returns must be postmarked within seven (7) days of the purchase date. All returned items must be in new and unused condition, with all original tags and labels attached.
Product Return Process
To return an item, please email customer service at info@vrattanta.com to obtain a Return Merchandise Authorization (RMA) number. After receiving an RMA number, place the item securely in its original packaging and include your proof of purchase, then mail your return to the following address, return shipping charges will be paid or reimbursed by us.
Vrattanta Endurance & Sports
Attn: Returns
D2-502, Lunkad Goldcoast
Symbiosis Road, Viman Nagar
Pune, Maharashtra
411014
India
Product Refund Policy
After receiving your return and inspecting the condition of your item, we will process your return or exchange. Please allow at least twenty-one (21) days from the receipt of your item to process your return or exchange. We will notify you by email when your return has been processed.
Exceptions or Questions
For defective or damaged products, or If you have any questions concerning our return policy, please contact us at the contact details below